The critical attitude in medicine: the need for a new ethics
Harvard Medical Practice Study I. Incidence of adverse events and negligence in hospitalized patients
Harvard Medical Practice Study III. Relation between malpractice claims and adverse events due to negligence
Error in medicie
Achieving a safe culture: theory and practice
Human error. Models and management
An organization with a memory
Crossing the quality chasm. A new health system for the 21st century
Safe practices for better healthcare. A consensus report
Medical temawork and patient safety
An intervention to decrease catheter-related bloodstream infections in the ICU
The tension betweem needing to improve care and knowing how to do it